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Value for money

I called Passport Health and told them I was going to India and needed a Yellow Fever inoculation. They set a time.

I showed up and was told that I don't need a Yellow Fever shot for India but they could provide other shots. I told them that my local HEB not only provided those shots but also accepted my Aetna insurance and I left. The official (probably not an RN) could not answer my question, "why didn't you tell me when I called that I did not need Yellow Fever?" Classic bait and switch.

So I recommend that you not use this service and having checked on line about them I see that they are a network and have no individual medical personnel on the ground. The professional reviews for people who have worked for this "on line medical service" complain that there is no oversight for workers.

Product or Service Mentioned: Passport Health Customer Care.

Reason of review: Problem with delivery.

Monetary Loss: $500.

Preferred solution: Let the company propose a solution.

I didn't like: Scare-based upsell tactics, Claimed were the only option for yellow fever vaccine.

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